# E-commerce development to sell and manage your shop

<https://www.thecave.pt/services/ecommerce>

E-COMMERCE

We create online shops that make products easy to find, purchasing clear and everyday management simpler. From catalogue to checkout, we design the experience and develop the connections your operation needs. The platform and features are chosen around the business, products and team that will work with them.

[Plan my shop](https://www.thecave.pt/contact?service=ecommerce)

[See how it works](https://www.thecave.pt/services/ecommerce#how-we-work)

## SemAçucar

Our work for SemAçucar brings together custom development, a mobile app, e-commerce, branding and growth. The store organises products with no added sugar, from browsing categories to choosing options and building a basket.

[SemAçucar](https://www.thecave.pt/work/semacucar)

## Alegreme

For Alegreme, we worked on e-commerce, branding and growth marketing. The online shop organises organic food, pantry staples and gluten-free products by category and dietary preference. Its public catalogue, product search and basket let you explore the shopping experience.

[Alegreme](https://www.thecave.pt/work/alegreme)

<a id="audience"></a>

## Who this service is for

For brands and businesses starting to sell online or improving an existing shop. It makes sense when the catalogue has grown, customers struggle to find products, or the team spends time correcting orders and updating information across systems. We work with you to understand where the shop needs to change.

<a id="problem"></a>

## What we will address

A shop can look good and still make buying difficult. Confusing categories, poorly explained variants, costs revealed only at the end and inconsistent availability information create uncertainty. On the management side, manual processes accumulate work. We identify those difficulties and define a shopping experience connected to how you prepare and deliver orders.

<a id="scope"></a>

## What we do

We select the areas the project needs and define their scope:

- **Catalogue and search:** we organise categories, attributes, variants and filters to help customers find the right product.
- **Purchasing and checkout:** we design product pages, the basket and purchasing steps with clear information on prices, delivery and available options.
- **Commercial management:** we define how the team updates products, follows orders and handles the situations expected in the operation.
- **Integrations:** we connect the payment, invoicing, shipping or stock systems that are needed and technically compatible.
- **Migration and launch:** where a previous shop exists, we plan the transfer of content and data, and verify essential journeys before going live.

<a id="deliverables"></a>

## What you receive

- **A catalogue structure**, with documented categories, attributes and presentation rules.
- **An implemented shop**, with the agreed pages, features and integrations.
- **A purchasing-journey verification record**, including error situations relevant to the project.
- **A management guide**, with instructions for the tasks your team will perform.

<a id="example"></a>

## Example application

**Illustrative example.** A fictional lighting shop sells models with different finishes and light temperatures. Information could be organised like this:

| Moment | Information shown | What it helps decide |
| --- | --- | --- |
| Search | Room, format and installation type | Which products to consider |
| Product | Finish, light temperature and availability | Which variant to buy |
| Basket | Selected items, delivery and total | Whether the order is correct |

This structure helps define the data the catalogue needs and when customers need to see it. Decisions start with the products and buying questions.

<a id="how-we-work"></a>

## How we work

1. **Understand the catalogue and operation.** We analyse representative products, markets, deliveries and existing tools.
2. **Design the buying journey.** We define navigation, product presentation and the moments when customers need information.
3. **Build the shop.** We implement the experience and planned connections, reviewing decisions that affect management with you.
4. **Verify and prepare for launch.** We test orders, totals and expected states, and support the team’s preparation to work in the shop.

<a id="faq"></a>

## Frequently asked questions

### Do I need to change platforms?

It depends on what the current platform allows and what you need to solve. We first assess the shop, its limitations and the cost of evolving it. The proposal may use the existing foundation or include a migration, with the reasons and implications explained.

### Can we import our existing products and orders?

We analyse the available data and export and import options. We define which records to transfer, how fields correspond and what corrections are needed. Order history requires its own assessment; we do not assume every system stores information in the same way.

### Are payments, invoicing and shipping providers included?

Required connections are identified during discovery and included in the agreed scope. We confirm compatibility, access requirements and provider costs before proceeding. Some operations can use existing configuration; others need specific development.

### Will I be able to manage the shop after launch?

We prepare management for the tasks defined in the project and explain how to perform them. Product, price and content changes can be made accessible to your team. New features and ongoing support can be commissioned through an evolution plan suited to the operation.

<a id="enquiry"></a>

## Let’s talk about your project

Send us your shop’s address, if it already exists, an idea of catalogue size and the markets where you want to sell. Tell us which tools you use and your main current difficulty. We start by understanding the operation and defining what the shop needs to do.

[Plan my shop](https://www.thecave.pt/contact?service=ecommerce)

## Related services

- [UX/UI and product design](https://www.thecave.pt/services/ux-ui-design)

- [Integrations and automation](https://www.thecave.pt/services/integrations-automation)

- [Analytics and tracking](https://www.thecave.pt/services/analytics-tracking)

- [Technical SEO](https://www.thecave.pt/services/technical-seo)
